Terms of use

Customers are requested to read the terms and conditions of sale before purchasing any product or availing any service from our website. You need to signify your acceptance of the offer made at our site by accepting the terms and conditions of the sale.

Description and Pricing

Promise Computer Technology strives to provide best possible prices on the products. Prices of the products are subject to change with time without any prior notice. However, Promise Computer Technology will not assure that the price will be low in the city, region or anywhere else across the globe. If the price or information about the product or service is specified incorrectly on the website, then Promise Computer Technology at its discretion will contact you or cancel the order and notify you in case of such cancellation. If Promise Computer Technology cancels the order after the payment processing is completed, then the amount will be refunded to your account from which you have made the payment within the reasonable period of time. The display prices are not final. Since we are wholesale computer dealers, we provide special prices for Resellers & Corporates.

Order Process

Once you placed the order one of our dedicated sales consultants will assist you with technical details, quote & purchase assistance.


Products are delivered to the shipping address specified by the customers at the seller’s sole discretion. The shipping address and pin code of the customer is verified by the Promise Computer Technology before proceeding to the payment process. In the event case, if the area you request is not serviceable by our delivery partner/merchant, we would request you to provide an alternative shipping address that we expect would be in the delivery partner’s list. You can order the product from any place worldwide. Customers can collect the products from the seller’s premises at any time after the seller notifies the customers about its collection. If you purchase two to three products at a time, then we ensure to ship them together.

Limitation of Liability

We are not liable for any loss or damage, which was not predictable by us at the time of accepting the order and the loss or damage caused due to breach of contract by you.

Order Cancellations & Changes

We strive to ship the products ordered by the customers at a faster pace. For the benefit of the customer, we send the orders to the warehouse to start the fulfilment process to deliver the product soon. In the event case, if we are unable to locate the order after the fulfilment process has begun, we would not be able to change the order or cancel it.

We will not refund or accept the products that were processed for the reason you have changed your mind or you have found the products to be more economical at some other place. We advise you to preview the order carefully before adding them to the shopping cart and confirming it.

Returning Goods – General

When you have returned the product to us for any reason whatsoever (For instance, you have cancelled the contract under the consumer contracts regulations or if the product delivered to you was damaged) you need to ensure that the product is properly packaged and labelled with the address as before. You are solely liable for any damage or scratches on the goods due to improper packaging. You are also responsible for the loss of goods or any damage while transporting other than using our courier.

24/7 Technical Support

Promise Computer Technology.com provides impeccable 24/7 technical support for most of its products. Few products need technical support from the manufacturer to know how to use it.


While purchasing products on Promise Computer Technology, it is pivotal to select the right payment mode. We accept all the online transactions and NEFT transfers. Your products will be delivered to the shipping address once the payment is made.


Warranty is the assurance given by us on the purchased product. The warranty period varies from manufacturer to manufacturer. In the event of any damage, the customer can replace or repair the product after the purchase without paying a single penny to the seller within the given time frame under certain conditions.

Promise Computer Technology will not assure that the products on the site are accurate, reliable, and damage free.


We respect your privacy, however, while shipping the products to other countries they are subjected to open and inspected by the customs authorities.